⦁ Seller account setup, registration support and category approvals
⦁ Daily monitoring of account health, policy notifications and performance metrics
⦁ Inventory and stock-level monitoring, with low-stock and stranded inventory alerts
⦁ Order, return and cancellation monitoring
⦁ Pricing updates, deals, coupons and promotion setup
⦁ Shipment creation and tracking support for fulfilment programmes
⦁ Case creation and follow-up with seller support for listing, payment and reimbursement issues
⦁ Account health issue resolution and appeal drafting
⦁ Monthly sales, traffic and conversion reports with a growth plan for the next month
How we work
1. Account audit: we review your account, listings, competitors and past performance.
2. Growth plan: we agree on monthly targets and a task list with you.
3. Access: you add our team as a user in your seller account with only the permissions the work needs.
4. Daily management: your account manager works on the account every working day.
5. Review: a monthly report and review call covering sales, issues and next steps.
Benefits for the seller
⦁ Fewer account health problems and faster issue resolution
⦁ Better stock availability and fewer lost sales
⦁ One point of contact who knows your account
⦁ Clear monthly reporting on sales and actions taken
Our pricing is quote-based. The fee depends on the number of products, the scope of work and the duration of the engagement. Share your requirement and we will send a written quote within one working day. There are no hidden charges, and the fee is agreed in writing before work starts.
Access we need: user permissions in your seller account for catalogue and inventory, so we can create, edit and correct listings on your behalf. We do not need access to payments or buyer information for this service.
