Terms of Service

1. Use of Services

You agree to use our website and services only for lawful purposes and in accordance with these Terms of Service.

You must provide accurate, complete, and up-to-date information whenever required for the provision of our services.

You must not use our website or services for any unlawful, fraudulent, abusive, or unauthorised purpose.

2. Services

eNewcleus provides digital and business-related services, which may include website development, e-commerce services, Shopify-related services, marketplace services, seller account support, listing and catalogue services, advertising and PPC services, maintenance, and other related services.

The exact scope, deliverables, timelines, pricing, and requirements of a particular service may be defined in a quotation, proposal, invoice, work order, service agreement, or other written communication.

We reserve the right to modify, update, suspend, or discontinue any service where reasonably necessary.

3. Payments

All payments must be made in advance unless otherwise agreed in writing between the client and eNewcleus.

Service fees, payment schedules, and other commercial terms may vary depending on the project and the agreed scope of work.

Refunds and cancellations are governed by our Refund & Cancellation Policy and any specific terms agreed in the applicable quotation, proposal, invoice, or service agreement.

Any third-party charges, including platform fees, hosting charges, domain charges, software subscriptions, marketplace fees, advertising spend, or other external costs, may be subject to the terms of the relevant third-party provider.

4. Intellectual Property

Unless otherwise agreed in writing, all content available on this website, including text, graphics, website design, layouts, logos, branding elements, images, and other materials, is owned by or licensed to eNewcleus and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, sell, or use our website content or materials for commercial purposes without our prior written permission.

Intellectual property rights relating to client-specific work, deliverables, third-party assets, software, themes, plugins, licences, or other materials may be subject to the terms agreed for the relevant project.

5. Limitation of Liability

We will take reasonable care in providing our services. However, to the extent permitted by applicable law, eNewcleus shall not be responsible for losses arising from circumstances beyond our reasonable control.

This may include issues caused by third-party platforms, marketplaces, hosting providers, payment gateways, applications, APIs, software, internet connectivity, platform changes, service interruptions, or other external services.

We do not guarantee any particular level of sales, revenue, traffic, rankings, advertising performance, marketplace orders, conversions, or other business results unless expressly agreed in writing.

Nothing in these Terms of Service is intended to exclude or restrict any liability or legal right that cannot lawfully be excluded or restricted under applicable law.

6. User Responsibility

You are responsible for providing accurate information and for maintaining the confidentiality and security of any account credentials, access details, or other information provided to you.

You are responsible for activities carried out through accounts or access credentials under your control.

Where you provide us with access to third-party platforms, websites, marketplaces, hosting accounts, applications, or other services, you confirm that you have the authority to provide such access.

You are also responsible for ensuring that any content, product information, images, documents, trademarks, or other materials supplied by you do not infringe the rights of any third party or violate applicable law.

7. Third-Party Links and Services

Our website or services may contain links to third-party websites, platforms, applications, or services.

These third-party services operate independently and may have their own terms, conditions, privacy policies, fees, and practices.

We do not control and are not responsible for the content, availability, security, privacy practices, or policies of third-party websites or services.

You should review the applicable terms and policies of any third-party service before using it.

8. Termination and Suspension

We reserve the right to suspend or terminate access to our website or services where reasonably necessary, including where a user violates these Terms of Service or engages in unlawful, fraudulent, abusive, or unauthorised activities.

Where applicable, termination or suspension may also be subject to the terms of the relevant quotation, proposal, invoice, service agreement, or other written arrangement.

Termination of services does not automatically cancel amounts that have already become payable for services provided or work completed.

9. Changes to These Terms

We may update or modify these Terms of Service from time to time to reflect changes in our services, business practices, technology, or applicable legal requirements.

The latest version of these terms will be made available on this page.

The Effective Date shown at the beginning of these Terms of Service indicates when the current version became effective.

Your continued use of our website or services after updated terms are published constitutes acceptance of the revised terms to the extent permitted by applicable law.

10. Contact Us

If you have any questions, concerns, or requests regarding these Terms of Service, you may contact us using the details below.