At Enewcleus, we strive to deliver high-quality services and ensure customer satisfaction. This Refund & Cancellation Policy outlines the terms under which refunds and cancellations are handled.
1. Nature of Services
Enewcleus provides digital services including but not limited to:
E-commerce consulting
Digital marketing services
Business growth solutions
Website and technical services
2. No Guaranteed Results
We do not guarantee specific results (such as sales, leads, or rankings), as outcomes depend on multiple external factors.
3. Refund Eligibility
Refunds may be considered only if:
The service has not been started
Duplicate payment has been made
There is a billing error
Refund request must be made within 3β5 days of payment.
4. Non-Refundable Cases
Refunds will NOT be provided in the following cases:on to:
Work has already started or completed
Change of mind after purchase
Delay caused due to lack of communication from client
Dissatisfaction without valid reason
Custom services already delivered
5. Cancellation Policy
Orders/services can be cancelled before work starts only
Once the project/service has started, cancellation is not allowed
6. Processing Time
If a refund is approved:
It will be processed within 7β10 business days
Amount will be credited via original payment method
7. Chargebacks
We request customers to contact us before raising any chargeback.
Unnecessary chargebacks may lead to service suspension or legal action.